Find performance data of government services

Dashboard counts

776 service dashboards

See how well services are doing

54 web traffic dashboards

See how many people are using content

15 other dashboards

See other stats about government services

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Measuring how services are performing

Cost per transaction

The average cost to government of each transaction.

User satisfaction

Satisfaction is calculated by asking people to rate a service.

Completion rate

The percentage of people who successfully complete a government service.

Digital take-up

The percentage of people using government services online compared to other methods (eg phone or post).

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